Anchor & Crew - Shipping Policy
All ANCHOR & CREW orders are dispatched the very same working day if your order is placed with us before the local time shown in the delivery counter that is displayed beneath the blue bar across the header of this website (For Great Britain this is 4pm GMT & BST). All items are dispatched within a 100% recyclable, sealed and padded package, and come with a white fabric pouch, one year warranty card and a personally signed note from your item's designer. If your purchased item is worth over £50.00, you will also receive a collectable ANCHOR & CREW tin along with the pouch. Thoughtful and personal, ANCHOR & CREW wanted the opening of your package to be an experience because it all starts and ends with the details. Less is More.
You will be notified via email at all stages of the checkout process when your order is confirmed as successful and when we have dispatched your order. If you choose to checkout via one of our alternative payment options of PayPal, Apple Pay, Amazon Pay or Google Pay, you may also receive a second confirmation email (please check your junk email folder).
Every UK order of in stock item(s) is dispatched the same working day using Royal Mail Recorded Postage as standard regardless of the item's size. At ANCHOR & CREW we like to make sure our customers come first and so our standard Recorded option is above and beyond the typical Royal Mail First Class, enabling a degree of postage insurance, basic tracking and a signature-on-receipt. Your item(s) should arrive to a UK address within 2-3 working days (in 99% of occasions, except The Highlands and Channel Islands) and the Royal Mail Recorded Postage is entirely FREE if you spend over £20.00 on your order, or £5.00 as standard if less.
Do you want your order to be guaranteed for the next working day in the UK? With an upgrade at checkout to Special Next Day Delivery, your in stock item(s) will be shipped the same working day and definitely arrive the next working day before 1pm. This method provides extensive postage insurance, detailed tracking information and a signature-on-receipt, and costs £5.00 extra.
INTERNATIONAL DELIVERY (EU: 2-4 DAYS, REST OF WORLD: UP TO 10 DAYS)
We can ship to virtually any address in the world. We work with all of UPS, TNT, DHL and Royal Mail, and will choose the most appropriate delivery provider for the final destination address. Provision of tracking and signature-on-receipt will depend on the destination country and their customs officer policies. We work hard to secure our delivery network and ANCHOR & CREW delivers to Europe, USA and Australasia frequently.
If your address is within the EU Eurozone, your item(s) should arrive within 2-4 working days, and if Rest of World within 10 working days (in 99% of occasions). For both, the International Courier Delivery service is entirely FREE if you spend over £80.00 on your order, or £5.00 as standard if less.